Advising Undocumented Students with Compassion and Clarity

College students who are undocumented face a complex web of legal, financial, and institutional barriers that can make their academic journeys significantly more difficult. Academic advisors are in a unique position to support these students, helping them navigate these challenges with compassion, clarity, and up-to-date information.

Need for Support

An estimated 427,000 college students who are undocumented are currently enrolled in postsecondary institutions in the United States, according to data from the Higher Ed Immigration Portal. Many of these students were brought to the country as children and are now pursuing college degrees under uncertain and often hostile policy conditions. Programs like Deferred Action for Childhood Arrivals (DACA) have provided some relief, but legal threats, state-level restrictions, and a patchwork of institutional responses continue to create barriers.

Academic advisors are often the first point of contact for students with questions about financial aid, course planning, and long-term goals. Therefore, advisors must be equipped to respond accurately and sensitively to the needs of students who are undocumented, who may be hesitant to disclose their status or unaware of their rights and options.

Practical Strategies for Advisors

1. Educate Yourself on Immigration Policies and Resources

Understanding the basics of DACA, in-state tuition laws, and institutional aid policies in your state is essential. While advisors should not be tasked with offering legal advice, being familiar with trusted resources such as United We Dream, Immigrants Rising, and the National Immigration Law Center can allow you to provide accurate referrals. Partner with your campus legal or immigration resource office, if available, to learn more.

2. Build Trust Through Confidentiality and Allyship

Undocumented students may be reluctant to share their status due to fear of exposure. Make clear your commitment to confidentiality and be mindful of the language you use. Phrases like "I’m here to support you, and your information stays with me unless you ask me to share it" can help build trust. Displaying ally signage or participating in undocumented student ally training can also send a powerful message of support.

3. Clarify Financial Aid and Scholarship Options

Many students who are undocumented are ineligible for federal financial aid, but some states and institutions offer alternatives. Advisors should be familiar with state-specific tuition policies, private scholarships, and institutional aid programs that do not require proof of citizenship. Develop a list of verified scholarships specifically for undocumented or DACA-eligible students. Invite staff from the Financial Aid Office to your next staff meeting to increase collaboration and to brainstorm how to best refer students to the FAO when this need arises.

4. Collaborate with Student Support Services

Build partnerships with multicultural affairs, counseling services, and undocumented student support offices. A coordinated approach can ensure students have access to a wide range of resources tailored to their needs. Hosting joint workshops or resource fairs can provide centralized, stigma-free support. Form a committee specifically on how to best support these students, so when one of your advisees needs support, there is a well-prepared, coordinated approach.

Conclusion

Advising students who are undocumented requires more than just knowledge. It demands empathy, advocacy, and a commitment to inclusive advising environments. As policies and political climates shift, advisors must stay informed and proactive, creating a safe and empowering space for undocumented students to thrive. With thoughtful, strategic support, advisors can help these students turn barriers into bridges toward success.